1. Introduction

Welcome to The Duck Inn at The Junction ("we", "our", or "us"). We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you visit our website or use our services.

2. Who We Are (Data Controller)

The Data Controller for this website is The Duck Inn.
Address: Junction Road, Bodiam, East Sussex, TN32 5UY.
Email: enquiries@theduckinnbodiam.co.uk

3. The Data We Collect

We collect data to provide our services to you. This includes:

Table Bookings: Name, phone number, email address, party size, and any special requests (e.g., allergies).
The Junction Club: Name, email address, and Date of Birth (so we can send you a birthday reward).
Enquiries: Name, email, and message content sent via our contact form.
Technical Data: Your IP address is temporarily processed to prevent spam and abuse of our forms.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use it for:

Performance of a Contract: To manage your table reservation and contact you regarding your booking.
Consent: Sending you "The Junction Club" newsletters and offers (only if you have explicitly signed up).
Legitimate Interests: Responding to your enquiries and keeping our website secure (anti-spam measures).

5. Data Retention

We only keep your personal data for as long as necessary.

Club Members: We hold your data until you unsubscribe. You can unsubscribe at any time via the link in our emails or on our website.
Bookings: We keep booking records for up to 24 months for internal analysis and tax purposes.

6. Sharing Your Data

We do not sell your data to third parties. We may share data with trusted service providers who help us run our business (e.g., our website hosting provider or email delivery service), acting as data processors under our instruction.

7. Cookies

Our website uses essential cookies to ensure the site functions correctly (for example, to allow the Landlord to log in). We do not currently use invasive third-party tracking cookies.

8. Your Legal Rights

Under the UK GDPR, you have rights including:

The right to access: You can ask for copies of your personal data.
The right to erasure: You can ask us to delete your data (e.g., leave The Club).
The right to rectification: You can ask us to correct wrong information.

To exercise these rights, please contact us at the email address above.

Privacy Policy